Claude Code Makes Mistakes Too
After running B2B automation for 4 months, I developed a belief. "Well-written code will keep working well."
But last week, that belief shattered.
One of the automation bots running on our Windows device every morning suddenly stopped processing certain data. At first, I thought it was a network issue. Then I suspected the input file format had changed. But the real cause was unexpected.
The code generated by Claude Code couldn't handle edge cases. When a new buyer's unusual data format arrived, it quietly skipped that row.
Not a Bug, But a Blind Spot
Writing code with AI is fast and efficient, but it can't foresee situations we haven't thought of. A developer would have caught this problem during the "test case" phase.
What could I, as a non-developer, do?
1. Stop treating automation as "completely automatic"
2. Add weekly manual checks of sample data
3. Monitor bot processing logs with a simple checklist
AI Is Just a Tool
After this incident, our perspective on the dream team's bots changed. Bots are smart, but they can go silent in situations we didn't anticipate.
Ultimately, the reliability of automation comes from humans doing "regular spot checks." Perfect automation doesn't exist. Instead, "automation with minimal human intervention to prevent major failures" is more realistic.
Next time I use Claude Code, I'll approach it more humbly.